Why do you show prices as “from”?
Each price is where that kind of work starts, so you know the floor before we talk. The final number depends on scope and what's at stake, and you get it in writing, fixed, before we start.
Do you bill hourly?
No. A build has a flat monthly rate for an agreed number of months. A packaged system has a setup fee, then a flat monthly fee. No timesheets, no surprise overages.
What does the monthly fee on a packaged system cover?
Keeping it running: monitoring, hosting oversight, and fixes when something breaks. AI model and hosting costs are billed at cost, itemised. Tuning and new features are quoted separately, so the monthly fee stays small.
Can you train our team instead of building it for us?
Yes. An AI team rollout trains your people on their own work, sets up a shared library of skills, and keeps a monthly cadence so the team keeps improving.
Do you discount?
No. If the budget is tight, we cut scope, not quality.
What if AI turns out to be the wrong tool?
We'll say so while scoping, before you've paid for a build. When the answer depends on your data, we test on a sample first and quote that as its own small step. We would rather lose a project than ship something that doesn't work.
Who owns the code?
For a custom build, you do: 100% of the code and IP, in your repository and your accounts. Packaged systems reuse components we've built before, and the quote sets out exactly what's yours.
How soon can you start?
Usually within two weeks of signing. A prototype is the fastest way in, and it feeds straight into the build.
Do you work outside Croatia?
Yes. We're based in Zagreb but work globally, and English is our main working language. Our longest current engagement is with a UK company.
Do prices include VAT?
No. Prices are in euros, excluding VAT. EU businesses with a VAT number are invoiced under the reverse charge.